Overview
BizPlus CRM is growing rapidly in the CRM domain even after being relatively new to the industry. They are a web-based company that works on providing business management solutions to its clients. These solutions are completely automated and the client's sales team does not require to do a lot of work. The best thing about BizPlus CRM is that it is a company that provides solutions related to every problem its clients might face in business. Every call, every email, and every presentation, to the customers, is recorded by the BizPlus CRM software. This company takes care of its clients by managing all their data, filtering it to suggest the best leads, and thus improving the conversion rate. It provides a separate database for all its clients. Customer relationship management is a domain that BizPlus CRM is continuously innovating towards. They have all kinds of business-related solutions for their clients in this sector.
About BizPlus CRM
BizPlus CRM was started with the singular mission of making a company that becomes the single-stop solution for all business management practices. The company is committed to creating a proper sales-positive environment for the clients. This means that they provide software solutions through desktop or web-based software that promote digital marketing. Not just the marketing arena, BizPlus CRM works on promoting task assignments, data analytics, inventory management, etc. The motive is to make a company that promotes smart and intuitive business solutions. BizPlus CRM works with the principle of providing every client what they actually require. A lot of times CRM systems promote multiple tools that could be used by a customer. But a lot of those tools require technical knowledge or might not be relevant to the client's working style. This is why BizPlus CRM curates the software solutions according to their client's requirements. The software that this company provides to the clients keeps a record of all the actions made related to the customers. It alerts the management about queries posted by the customers, updates the inventory requirements automatically, and much more. The customer relationship management algorithm works in such a way that it keeps a track of everything. This makes it easier for the clients to plan their next steps and enhance the business output. BizPlus CRM also automates the pipeline management system by assigning tasks to the sales team based on what customers require. All of the progress is posted on the dashboard which can be easily accessed by everyone on the team. Alerts regarding customer issues are directly posted to the concerned team. All such automated processes make the whole business management quite easier. Thus, BizPlus CRM stands true to its aim and provides powerful solutions to all business issues.
What does BizPlus CRM offer to its clients?
BizPlus CRM is continuously working on how to improve its services related to business management. Some of the flagship services that the company provides to its clients are:
One of the most important aspects of properly managing a business is making sure new customers keep floating in. For getting new customers, every business requires new leads. BizPlus CRM has a sales management system that creates a separate database of leads for every client. The database consists of the leads that are interested in services provided by the clients. This way, the sales team does not have to waste their efforts. This software also assigns tasks to the team related to follow-ups, actions required, queries raised by the leads, etc. Automated email marketing and pipeline management also pitch in to make the generation of new business easier.
BizPlus CRM offers its clients a CRM system that suits their own work. This means that the software solutions this company provides are all customised according to the sales requirements. It has all the details related to the functioning of the client's company. They have total control over the pipeline management system and the data. This way, the task of managing a business becomes easier and quite automated.
BizPlus CRM provides an option to integrate various third-party actions on the client's website or other platforms. This can be Facebook, IndiaMart, or any other website integration. These integrations work to help the leads gain trust in the client's business and thus become a customer. It also offers alignment of the tasks according to various requirements posted on third-party platforms.
The company provides a pipeline management system that helps in timely assigning tasks to various teams. A dashboard consists of all the data that is interpreted through the tracking of all customer info and leads reports. This way, the management has the option to post tasks on the dashboard. Now, these tasks are carefully assigned to the teams and are tracked by the pipeline management system. This way the whole workflow of the client's business is managed.
- Complaint Management System
The last flagship offering from BizPlus CRM is the complaint management system. It is a system that helps clients make sure all their customers are happy. It assigns separate contact logs to the customers and adds attributes to them. Every customer gets automated emails regarding the features and business updates from the clients. Also, the queries or service requests raised by the customers are sent through alerts to the team.
Pricing
BizPlus CRM is one of the most affordable business management solutions platforms for companies all over the world. It just costs Rupees 8000 per year per user for all the services that they provide.
Pros and Cons
- BizPlus CRM offers a highly customizable CRM system that makes it easier for their clients to get tools related to their own requirements.
- They offer an easy-to-understand dashboard that can be used to understand how the whole business is performing and what tasks need to be managed.
- BizPlus CRM is an easy-to-use and intuitive business management platform that can be used even by nontechnical staff.
- They help the clients keep their customers happy and thus make a good image in the market.
- BizPlus CRM is highly affordable and has clients from all over the world with names as big as Essar.
- Currently, BizPlus CRM is not able to expand beyond the Indian boundaries and this has stopped them from getting an even bigger effect.
- BizPlus CRM lacks some of the management tools that are offered by other companies. This is covered by the fact that those companies are much more expensive.
Conclusion
Managing a business is not at all easy. Especially when the competition in the market is continuously growing and the businesses have to keep up with them. This gives rise to the requirements of business management systems. BizPlus CRM is one of the most sought-after companies when it comes to getting solutions related to business management. It customises the software for the clients and delivers software that can be used to manage tasks, deal with the customers, have analytics over business performance, etc. All of this at a great price makes BizPlus CRM the best deal there is. So, it can be concluded that BizPlus CRM is definitely a choice that small businesses and startups should make. BizPlus CRM works in a way that helps the clients get solutions for their existing customers even while generating new leads. All of such tasks are managed by this company by continuously innovating on the software front.