Overview
It is an automation platform that will convert website visitors into customers. The software will help you and even escalate the business process by automating all client contact points. It even integrates with the different technologies the company already uses and even generates intelligent reports, allowing the optimal optimization of the omnichannel service and even increasing the perfect sales opportunities. With the help of the chatbots like the what's app bot or any other, the CRM will share the client's information with the team and make 100% tracking efficient with the optimization of the commercial management.
Also, there are the latest recognitions: it is a great place to work from 2021-2022, Facebook for the Startup with Commerce program 2020, Google for startups LATAM 2020, and even the most innovative companies of 2019.
About Company
If you want to assist, respond, and sell without expanding your team, then this software from the company does it all. With the help of the company's chatbots, one can do the following:
- Automate the response and even the big queries that you will receive
- There is a perfect incorporation of artificial intelligence into the company
- It even improves the conversations that you conduct with the customers.
- It connects the data source, and you will have it all in one place.
- It even manages all the sales with efficient management.
The software is useful for businesses that will receive inquiries of a large volume, say, 1000 per month, and that will affect the omnichannel services with the data centralization in the same CRM format of the business. You can find the tailored ChatBot, which is effective and useful.
- 24x7- You can respond to the customers fast 24x7, and it will cover all the social media accounts and websites. The company will get all the opportunities one can immediately register for and even bring the best of the lead management platform. You can automatically assign the consultant follow-up.
- Losing sales and live chat- there is an advisor who will automatically receive the best notification of the device, and one can easily intervene in the conversation of the ChatBot on a real-time basis. It will also detect different sales opportunities.
- Data-driven decisions- you can choose the software reporting module, and you will visualize the data, allowing a full understanding of the tool's behavior in the business and even offering the best team performance. Then you can make the best intelligent decisions. There are reports from the information from the different data sources like, for example- Google Ads, CRM, and Analytics will trigger the most.
The real benefits of the Client software
Account executive- On the first day of the software, you will get the account executive who will be the expert in the platform, and hence you will get all the answers to the questions which may best arise.
Data protection- the data is important; hence, the software has the best-committed protection and will provide the best security.
Language attention- you will receive Personalized attention, and in the best of the language, there will be a team that will train to get the best answers to the questions you must focus on.
Train the team- the team will get the best training, and you will get the best advantage of the best potential of the sales team. It will ensure that you will get the best practices and tricks and good results for the clients.
Performance traceability- if you want to grow the business, it is important to trace it. You will get it from the marketing campaigns and sellers and get the best of it. There is perfect information on the platform that will optimize marketing and sales strategies.
Use and easy set; the goal is to make the experience easy and reliable. The ChatBot makes it easy for you. In addition, you will get the best support, and the technical team will refer to configuring the custom ChatBot.
What does the ChatBot do?
- Personalized flow- it offers Personalized capability of custom development. It supports the advanced conversation flow, which will go just above all the capabilities of the self-management platform. Counting the outgoing and insisting whatsapp messages in the events that one can control the external system is possible. It will notify the account updates with order shipping, appointment, expiration, and even reminders, which is much more effective.
- Dynamic responses- respond to the customers with perfect, accurate information with the dynamic responses of the custom ChatBot. It will connect with the integrations of the 3rd party APIs. There is the perfect personal system where you can obtain data. There is a perfect execution of the action before any events in real time. There is an integration with perfectly recognized platforms like Google Sheets, WooCommerce, Shopify, and Google Calendar.
- Data integration with other platforms- it integrates well with slack, HubSpot, mail chimp, Pipedrive, and Soho.
- Smart reports- you will get all the reliable data that will make the company's growth useful. With the perfect custom ChatBot, you will have dashboard access to all information on the results and actions.
Pros
The feeling is super comfortable with all the real functionality of the ChatBot. It is useful and even easy to integrate with the website type, and there is no functioning problem. The software has all the options to adapt and allow for the best of liking of the chat and even gets into the interest. You can work much easy in the future. It has the power to customize many questions and even the answers. It even integrates and will also the leads with the perfect CRM approach. It is simple software with useful features. Hence, the software will keep the best order of all the leads, and you can contact them for the best in sales.
Cons
The software does not allow you to return to the list of filtered prospects where you can check the inside of the perfect lead. The CRM will offer the best qualification of the lead, and you will perfectly understand the business and even download the report easily. It takes time with the other plugin and even integration of the website.
Conclusion
Overall, it is the best software that helps in your business growth. It ensures you regain all the facilities and make it the best school.