Cloze

Overview

CRM is an essential part of every business as it looks after all the interactions of a business with its customers and plays an essential role in adding to its alma mater. A happy and satisfied customer is the best promoter while an unsatisfied customer acts as a barrier to its success. Cloze is a customer relationship management software but a smarter one. It offers a no work way to manage all your business at a single platform. It works with an AI assistant to take over all your contact and data management burden so you can save time and focus on the key areas of your business.  It cuts off the headache of data entry as it automatically tracks and organises all the data related to your contacts and campaigning.

Introduction

Cloze is a venture-backed company originated from Cambridge, MA it was founded in 2012. It provides smart CRM software which has all the necessary features and services to make your customer’s experience delightful and convert one time sales into a lifelong business relationship. When customers get special attention and proper satisfaction from a business they end up establishing a lifetime trust on it and also advertising to other potential customers. This satisfaction can be achieved when a company has good customer relationship management and after sales services. Cloze provides you AI assistant support, automatic data entry and stores all the history of past sales, enhances proactively, and also keeps your data private and secured. With multiple security checks and layers protection, we ensure that only you decide who can have access to your data. Cloze is open and transparent in its working about how we use your data.  Cloze syncs everything on the cloud so you can just connect your accounts and go. Our security and privacy policy makes sure that only you can access your data and keeps it confidential. Cloze helps you to stay connected to your customers and contacts regardless of your location. You can access and control everything from a single application. It is available for chrome, android and iOS making it even more versatile. 

Products

Here are the products provided by Cloze

1. Cloze Pro

Cloze Pro for the growing businesses to know why it is the most trusted customer relationship management.

1. Cloze Business

Cloze business allows you to get your whole on a single page. 

1. Cloze Add-On for Chrome

Cloze chrome extension allows you to access your data on any webpage. 

1. Cloze for iOS

You can install Cloze from AppStore and run it on your iOS or Mac devices easily.

• Cloze for android

Cloze is also available for android devices. You can install it from GooglePlay and access your account from your android mobile or tablet.

1. Call and text sync for iOS 

You can sync all your contacts from your iOS device to your Cloze account. Also, you can sync all your calls and text messages automatically to your Cloze account. 

1. Call and text sync for Android 

You can also sync your Android calls, contacts and messages to your Cloze account. 

Features

• Automatic

Whatever information is available about your contacts, call history, sales history or campaigning information, cloze syncs it all automatically so you can know your customers at a glance and plan future meetings, design products and generate sales. 

1. Smart

We memorise who is more important for you than other contacts and remember things when you forget. Thus makes us a true personal assistant.

1. proactive

Cloze keeps you connected to all your business activities and provides active control from anywhere at your fingertips.

1. No more data entry

We automatically keep a record of your emails, meetings, documents, phone calls, text messages and your social platforms like Evernote, LinkedIn, Facebook and Twitter. We provide a plethora of services in order to keep your business arranged at one place. You can stay organised without any busy hands. We can even store email signatures to keep your customers and contacts updated.

1. Never miss a follow-up

Our learning algorithm keeps an eye on who is important to you and automatically informs you when it is time to reach out so that you are able to attend your customers on time and stay on top of your pipeline. 

1. Everywhere you work

With Cloze, you can be omnipresent. You can simply connect you accounts and access your business from your smartphone, tablet or desktop. It is because all your information is saved on a cloud so you can access it from anywhere at one place without having to search for it on several different apps. 

1. Privacy and security

Cloze pledges not to compromise with the privacy and security of your data. We do not spam your contacts or social handles, manipulate or sell your information or perform any malpractices with it. Your data is for only your use. Our working processes are open and transparent which allows you to keep an eye on your information with Cloze.

We provide strong security barriers for your data and keep all your confidential information such as messages, emails and passwords encrypted. 

Cloze allows only you to access your information even the employees at cloze have no access to your data. Even if you do not trust us with your data you can cancel whenever you want and permanently remove all your information. 

Pros

• Keeps a precise record of past calls and meetings

• AI support provides faster and smarter customer relationship and data management.

• Automatic data collection and syncing helps you to stay well informed about your customer. 

• Provides proactive control over all your business activities.

• Keeps users free from loads of data entry.

Cons

1. Crowding of information on a single page.
2. Due to automatic data entry unnecessary information can also get stored.
3. Since artificial intelligence is completely different from human IQ, it may result in wrong interpretation of data.
4. Automatic extraction of data creates a problem of duplication when more than one email or contacts contain the same information.

Conclusion

After analysing all the perks and features, it is clear that cloze is the best CRM service provider and an ideal choice for every business. Professional relations in a business decide its goodwill and happy customer is the best promoter of a business. Therefore, Cloze is a perfect and valuable tool for your business. We make sure that all your data is collected, stored and organised in the most effective manner. Also, we provide top notch security for all your data to keep your business safe and organised at the same time.