Overview:
Datacor CRM helps manage the chemical industries. It is far more than just software as it manages communication and relations and gives you the ability to connect and execute your business in a hassle-free manner. It provides a way to get extreme and potential data from sources and integrate them via self-registration portals. For chemical industries, Datacor CRM acts as a centralized software managing and analyzing data with robust and innovative tools incorporated. These tools are fully automated and informative systems as they work on real-time data. Hence, they provide better insights and opportunities to improve and enhance sales, culture, and market value. Datacor enables flexibility, scalability, and ease of execution in business conduction by making the execution smooth, easy, and comprehensive. Datacor has been a great venture useful for chemical industries in the era of globalization where managing the assets and liabilities in terms of resources, machinery, supply, and customers.
About the Company:
Datacor, enterprise resource planning formerly known as eChampax, as stated, is a software for customer relationship management. Since 1981, it has been serving the chemical industries like process manufacturers and Chemical Distributors. Successfully serving for more than 35 years, Datacor has become renowned and reliable in the market with an ascending number of clients. Their commitment is everything to them and therefore they tend to offer an excellent service level. They have a dedicated and experienced team and the majority of the employees are serving Datacor for more than years silently stating a lot about the work culture. They provide a complete solution in a package. Datacor is a family of leading companies which are Trackabout, Chemstations, Format Solutions and together they help in boosting both the quality and sales. Datacor family includes CRM, ERP, MES, WMS as well as software solutions for businesses in chemical fields. Let's have a brief of Datacor.
It is a web-based software that can also be accessed on mobile devices enabling mobility in business monitoring with real-time data synchronization. Not only this, but with its interactive GUI and modern techniques with which the software is developed, Datacor is highly scalable and comprehensive. Shifting the quality and benefits to be discussed below, Datacor hosts international user conferences every year in May and coined the term 'Interaxions'. The motive of this conference is to provide high-quality training for software users both new and experienced. Interaxion is a face-to-face training that lasts for three days but apart from this, Datacor also provides a free demo for which one can apply on the website. Datacor has made its best to deliver the best to make it best. With the longest tenure, Datacor has achieved a good customer experience creating a guiding scope for other industries to opt for it.
Company's Services:
The question that arrives is that however, we understand the services, it is also mandatory to understand the feature-specific services to have a clear idea about its performance and why Datacor is standing out and serving a longer tenure despite being other products and companies.
- Sales Automation Features:
Begun the count of numerous features boosting and smoothing the pace of sales and monitoring. Call reports, sales and margin analysis, sales agent history, prospect tracking, opportunity tracking, etc. Managing customers' contacts and scheduling follow-ups and meetings. With fully automated management, it is easy to track, monitor, and manage your sales figures!
- Customer Service features:
It has a separate customer portal and product catalog giving you the very idea about the suppliers, dealers, and customers and what products they have. Order processing, purchase history, order status, etc equip you with carrying everything manually.
- Improved Efficiency and Accuracy:
With real-time data monitoring and report generation and analyses, you get to know about the trend. Hence, you have a clear insight into the sales dimensions and project flow. You can then timely manage the potential and avail the required. You can analyze the changes that need to be made as you have time for the time data update. It enables you to decide on a time.
- Collaboration and Communication:
You can manage your contacts with customers, dealers, or suppliers and schedule meetings with them. You can schedule a follow-up so that you would not miss any chance to communicate. In any organization, the key is customer data and communication. Without communication, there is no business. You need to communicate with people to get the services and customers or to discuss the current clients for any changes or other requirements, seeking the scenario schedulers and contact of Datacor CRM have been the saviors.
- Invoice and Billing:
Billing and invoices are the main branches and hence their process must be conducted carefully. To err is human and manual functions are tedious and full of errors, Datacor automatically takes the input and generates the bill which is error-free and accurate. Invoices are proof of purchase that is very much required in case of fraud, forgery, or paying taxes.
- Streamlining:
Process streamlining is an essential part to sync among the different aspects of a business. For example, we cannot fulfill the demand or purchase until and unless there is a supply or product availability in stock. So supply comes first and then the selling. However, supply can be controlled by the magnitude of demand but that is the latter aspect. But streamlining and its management is an important component of a business and Datacor as well.
Pros:
- Handcrafted and developed with the latest technologies and hence is scalable.
- Supports real-time data synchronization and hence eradicates the delay and latency in availing the service delivery.
- Provides annual training for all the users with face-to-face meetings providing better insights into software and updates.
- Comprehensive and interactive GUI.
- It is reliable as it has been serving the potential chemical industry leaders for more than 35 years.
- Software is fast, robust, and with low latency.
- Accessible on mobile phones supporting travel and mobility.
Cons:
- Limited to chemical industries only.
- Real-time data update latency.
- Need high-speed data to run high queries and mobile data will not suffice.
Conclusion:
For process manufacturers and distributors, to grow their business or for business improvement, technology has played a crucial role. Datacor is one of the technologies as a solution for these chemical manufacturers and has aided many drawbacks of manual conduction. It has eradicated many root causes hindering the and not only this, Datacor has provided a mechanism to boost sales and conduct the business hassle-free, smoothly, and efficiently and get better outcomes.