Overview:
Designed for solar business specifically, Esolar CRM is a software for the solar energy sector to manage sales, projects and customers. Mostly, the solar business involves manual installation and field services therefore it is a tedious task to manage all the sectors involved in any solar business. There are many other requirements like supply, demand, infrastructure, users, sales, raw materials, and lead generation. From procurement to assembling, inventory management and Project flow are mandatory and fundamental but their management is necessary as it decides the capital, quality, delivery, revenue and customer experience. Therefore, management of something which needs both offline and online management needs to be properly synced and run parallel. Solar CRM is here presenting software which helps in subtracting a series of events that consume energy and time and affect the cost. It helps manage the plans, consumers, installation status, procurement and sales. Escolar has brought a solution for solar business holders that has sorted the complexity and helps in smooth business conduction.
About the Company:
ESolar CRM is a software solution designed specifically for solar businesses that have a lot of procurement and field services. It also includes services provided for the maintenance and repair solar panels. CRM helps you manage the different sectors involved that together make the solar firm run. You can manage the project flow like how the supply chain management is handling the procurement and the status of assembling. You can monitor the process flow and progress along with the potential contacts and customers. You can optimise the delivery of the services by having true insight into continuous progress. Esolar empowers you with the automation of lead management, invoice management, stock management and maintenance and you have proper control over business projects and sales. With Escolar CRM, confidentiality is not compromised instead your data gets more with modern encryption techniques and access control. Only permitted members can view or modify as needed. It also allows you to track the lead status and follow up with the pending projects or tasks to achieve the timely accomplishment of delivering the promised. You can schedule and monitor and take follow-ups as required for a better customer experience. Not only this, but Escolar is also available as a Mobile application which means you can handle your business anytime and anywhere. Its design does not have a stringent design structure; customisation is the key benefit of the application which means you can make modifications as per the business need as solar business execution is different for different companies. The GUI is user-friendly and easy to use. There are tutorials and guides about how to access the software so training employees does not create any barriers. With motive tracking, it also has a feature that encapsulates the logistics involved in shifting the items and availing them to customers. So overall, Escolar CRM allows you to manage everything in the solar business from a single application with the reduction of complexities and latency. It frees you from manual, automotive, offline and online synchronisation.
Company's Services:
Solar CRM has enumerable features built in that is a powerful and better selection. The list below contains the major features of the Escolar CRM application.
- Lead Management:
It sorts out the leads as per their status and hence reduces time complexity in searching among the leads as you can categorise them in the categories like potential, old, cold, hot etc. This will boost sales as this provides light and holds your focus on the potential to increase sales.
- Sales Management:
Along with the management which helps you in the lead completion and making them reach the customers for better sales and sales opportunities. You can manage and monitor the sales with real-time updates. It clears whether you should be proactive, active or resting in your approaches to expenditures to be made within the company leading to better financial management.
- Contact and Quotation Management:
You can manage your contact and create reminders to ensure timely follow-up for the timely update for a project or task completion time. Contact management also helps you to organise users' data and also categorise them into categories like home users, office users or industrial users etc based on their purchases made for which place.
- Installation Management:
You can see how many projects are in the installation phase or the projects which are done with installation or the ones which are yet to be in the process with a facility of high-level communication with people who are managing the sites.
- Maintenance and Support:
The average life of a solar panel is almost 25 years and hence ever e maintenance and repair. With Solar CRM, you can manage your clients and can provide a time-to-time visit using a scheduler to create a better customer experience.
- Document Management:
Every Solar Panel is not a single facility. It requires lots of approval from the government and private firms from where the material is supplied and the term is procurement. And for all these matters, there is always a treaty and hence it means piles of signed paper. Solar provides a mechanism to manage your documents in the application so in case if you lose a paper, you still have the document saved and secured.
Pros:
- A good venture took ahead for solar businesses creating value and boosting solar panel firms.
- GUI is comprehensive and easy to learn.
- Online tutorials are available and hence reduce the training cost.
- Available as a mobile app which helps to access the CRM from anywhere and anytime which means you can track and monitor from anywhere.
- Inclusive of many features reducing manual labour and establishing a sync between online and offline chores.
Cons:
- It is entirely B2B software and may be limited to only B2B firms therefore not very useful for B2C firms or retailers.
- Scalability is yet not clear.
- Scope is defined and specific to Solar B2B projects.
- There is evidence that Escolar has only 5 years of market experience from Escolar itself.
- Improvisation is required to withstand the market as customer reviews only are not sufficient to keep holding the place.
Conclusion:
Escolar is a gesture of support towards solar panel manufacturing companies and suppliers. Solar has been a great idea to support the firms with the least support but highly required. The software is user-friendly and platform-independent allowing you flexible hours to manage your business from anywhere. Appreciating that prices are pocket friendly. Escolar has extended support after the installation process which means you can still monitor further actions and keep track of follow-ups. Overall, the application has its aim focused to be on an excellent performance to hold a peak space in the market.