Summary/ Overview
Many multinational companies tend to move to a decision where the job of managing and manipulating data is given to either a group of physical workers or an online solution that does everything a business needs. Moreover, they get hands-on solutions like that to have a better grip on their businesses. Five CRM platforms will help you to transform your sales and marketing with automation. If you are looking to increase your sales, improve ROI and grow your company. Then Five CRM can help you to achieve all of this through unique and bespoke CRM solutions which fit into any business process.
Five CRM offers five powerful sales and marketing automation solutions like combining customer relationship management with email marketing, outbound calling, website tracking and prospect profiling. Software for CRM may be very beneficial for any type of organization. Sales managers may use it to organize promotions and sales, schedule meetings and calls, and monitor customer contacts. A CRM platform that improves client interactions, increases sales efficiency, and aids in closing more transactions have been introduced by Five CRM. Number of situations like telesales, field sales, email marketing and customer service. This system handles all these requirements very well.
Main Introduction
Five CRM is a simple deals shadowing and CRM cloud- grounded software aimed to help automatically acquire client information. There are multiple databases that are available within Five CRM along with its ability to customize each area according to your requirement. In today's modern age many SMBs are struggling to streamline their business process. Over the years organizations have implemented many different business systems to help them with their sales and marketing, although this has now become unmanageable and is now having an adverse effect.
Five CRM offers powerful feature-rich sales and marketing automation features including customer relationship management, outbound calling, email marketing, website tracking and prospect profiling. Five CRM's solution aims to help at every stage of the sale cycle, from establishing initial relationships to retaining happy loyal customers. Instill efficiency at the heart of your organization by automating activities. Within Five CRM build a clear profile of your website visitors. Here you can send out email campaigns to people who visit a particular page on your website.
Five CRM enables its users to manage higher volume of calls without the hassle. Discussions are key in any business cycle and with outbound calling it increments efficiency all through various business regions. Their system is very easy to use. It provides you a demo also, where you can have a quick view demonstration of your chosen CRM solution to ensure the solution works for you and then they set you up with a 14-day free trial where you can explore within your chosen system and see how you can benefit from all their powerful features within your chosen CRM.
Company Services/ Facilities
- Flexibility
These CRM systems enable your clients to have a full CRM system support in their call center. Flexibility here means that it can be used in different environments with different views and functionality at the same time.
- Dialing options
It's an unique CRM, the system can dial using Preview or Progressive dialing. Progressive dialing says that as soon as the current call is finished the call system will automatically hang up and will dial the next record.
- In-call options
Agents can have a full CRM-type screen, or more likely it will be cut down to specifically the information they need access to. In addition their screen can be configured to use either Call Guides or Call Scripts which mean you can be sure they will be handling the call how you want, not how they want! The Wrap Up section forces the agent to select a call outcome before moving to the next call. The Wrap Up can be configured to automate a number of functions and enables agents to be highly productive.
- Reports and Statistics
Reporting system is the most flexible CRM in this platform. The built-in Report system enables every non-technical user to create their own reports, while the ability to create native SQL reports puts highly complex reports within reach. Whereas Standard statistics includes last seen status, calls per hour and call outcomes.
- Multiple Databases
FIVE CRM offers the ability to create many databases within the one system. Their database is stored completely separately and it works independently for you. Since all databases are within one system, reports can be done to work across databases, and also user permissions are controlled centrally across all databases.
- Email Campaigns
The built-in Email Campaigns allows the same data that to be used in both call lists and email campaigns with no exports or imports facility. Depending upon the actions of each recipient, email campaigns can be configured to have multiple steps. Campaigns can be triggered manually, from web-forms, or scheduled with dynamic data selection.
Pros and cons
Here are some pros of Five CRM :
1.Its an intelligent tool with all the sales and marketing solutions.
- Using this platform you can keep a history of your customers and it also helps you in managing your future customers too.
- It is an user-friendly tool and has resulted as an effective software that stores all kinds of conversations of your customer as a backup.
- Their CRM system is very intuitive, it will make it easy for you to log everything.
- Their interface is very user-friendly and all their tools are customizable.
- Their CRM features will help you to reach and interact more with your target audience.
Here are some cons of Five CRM :
1.This platform needs to improve in advertising and marketing options and they should improve store capacity.
- Issues are faced by the users sometimes because of some bugs in the application.
- All their functions are very basic, everything that is done is via drop down menus.
- It will take a huge speed of internet when you are working or likely to connect anyone.
Conclusion
Try out one of Five CRM's sales and marketing solutions and see how it can help you gain more leads, more sales and customers. This system offers you a demo and 14-day free trial. Their user find it very beneficial for their company to store and analyze your calls ans sales details. And it will make a clear report for you to analyze everyday your clients work. It will help you to maintain records of various equipment sold to different sites and helped in streamlining throughout the entire flow.