Overview
Using FlashCX, users may change each capability's output. They have already selected the most popular default settings for each CRM object, such as opportunity, account, contact, and lead. Its corporate offices are in Mountain View, California, and it was established in 2019. In order to link the CRM with user business activities, they can have incorporated a variety of various distinctive features to the CRM configuration. All of this is adjustable because of FlashCX. All you have to do is go into the admin dashboard at https://admin.flashcx.ai to configure your CRM connection. Once the custom menu item has been made, it is easy to access. By choosing the customised menu option, users may examine all of the available items and the attributes that are currently set up. It truly is as easy as dropping and dragging the required attributes. Changes to settings take effect instantly for all users without requiring a restart, etc. The ability of account search to extend accounts utilising the vast knowledge base is yet another amazing aspect. Direct access to all of this is provided through the team app. With thousands of new companies being added every day, the Flash CX knowledge base is continually expanding. The support team immediately adds missing accounts to the track list in order to enhance it.
About Flash CX
A robust, proprietary data enrichment platform is included with FlashCX. The company's data is enhanced with market insight. Better account segmentation, area assignments, and overall sales strategy are made possible as a result. They never miss a crucial update on the vital accounts. The software has immediate access to current news. The suite used the most recent news item to start a fruitful conversation with the prospects. It effectively nurtures and quickly leads. They integrate the preferred CRM software with the favourite day-to-day communication tools, such as Slack, Microsoft Teams, Cisco WebEx, Salesforce, Oracle Sales Cloud, HubSpot CRM, FreshSales, and more. Get things done, increase productivity, and access information more quickly. The software provides the best opportunities. Without entering the CRM, users may update the information as the deal moves to the next step and close when the agreement is signed. Right from Slack and Microsoft Teams, users can search for and update contacts. In this program, users can call from within the app, both on the web and on mobile. Without ever leaving Flash, the user may communicate with prospects, qualify them, make comments, and book meetings. Users can review past duties and complete unfinished call reports at any time. Without using the CRM, agents may manage customer care calls on Microsoft Teams or Slack. Test it out by adding it to Slack. They can assist if users wish to look further. The software supports object templates and unique characteristics. The programme has an affordable price. The user can select a plan as per their needs, and users can also request a demo to better understand the software tools. By using this add-in, you can transfer data over the Internet. This add-in has access to any private data, including phone numbers, addresses, and URLs, on the currently active message. This information may be sent to a third-party service by the add-in. The user cannot read or edit any of the other things in your email. Agents may simply look for tickets by entering the firm name when speaking with clients. When the client details the issue, check all open tickets to see whether it has already been reported. Update the current ticket with fresh information if the consumer raises a new concern that warrants noting. Agents can simply generate a new ticket and enter the details if no records are located. The software provides anywhere, anytime updates on current information and upcoming activities, allowing you to have beneficial future conversations with potential clients and use the most up-to-date information.
What Does the Flash CX Software Company Provide?
Flash CX provides a number of solutions to increase the productivity of CRM. Take a look at the list of features offered below.
- Salesforce
By combining Salesforce with the user's preferred messaging platform, where they may gain a thorough comprehension of the crucial data, this solution enables users to increase sales productivity. It's not necessary to access Salesforce each day and browse reports. By connecting them to MS Teams and Slack, you can simply monitor the team's quota, representation activities, workflows, and anything else that matters. Users may email contacts straight from FlashCX and react to important in management right away to increase their chances of qualifying them. Users are informed of any new leads through FlashCX. The user has fast access to the most recent news.
- Oracle
Oracle Sales data is accessible using FlashCX. Additionally, incorporate Slack, Microsoft Teams, and FlashCX into your chat programme. Oracle Sales is valued by users, thus a solution to make accessing it easier was developed. Updates on leads should not be disregarded because they might swiftly develop into accounts. It immediately tracks user Oracle Sales leads. And make sure you never miss a critical update on the key accounts. It handles user Oracle Sales chances and offers assistance with object templates and distinctive features.
- Hubspot
FlashCX may access the Hubspot sales data with this solution. Likewise, integrate FlashCX into your chat platform, just like you would with Microsoft Teams or Slack. Hubspot Sales figures and Lead updates are easily accessible. You can keep a check on your Hubspot leads from the FlashCX user interface. The user may email the Hubspot team and take a time to study the agenda and important tasks. The user has access to prior tasks and incomplete call records at any time. Additionally, you can manage Hubspot Marketing deals from FlashCX. And make use of Slack to try it out.
- Freshworks
In this solution, the desired everyday workplace chat platform is integrated with the selected CRM software, such as Slack, Microsoft Team, and Cisco Webex. And secure the finest chances. Users may update the data as a deal proceeds to the next stage and close when the contract is signed without ever accessing the CRM. The user may call from within the app by using both the web and a mobile device, search for contacts, update contacts, and switch between Slack and Microsoft Teams. FlashCX comes with a powerful, unique data enrichment platform. Better account segmentation, region assignments, and total sales strategy are made feasible as a consequence of the market information added to the company's data.
Pros
- Flash CX provides a free demo for users.
- The programme can quickly update directly from teams and search for currently available jobs. And search for recent open leads in Flash CX.
- The Software can search for a contact by name and look up their most recent contacts by using FlashCX CRM.
- Flash CX gives user the ability to search for accounts by name and check for the most recent accounts.
- The Flash CX provides documentation, videos, and live online assistance for training options.
- Flash CX offers development options, like Windows, Android, and iPhone.
- Flash CX supports small businesses, big enterprises, and freelancing users.
- The Flash CX offers customer support for better understanding.
- The suite take advantage of user best chances, connections, accounts, leads, and businesses And manage the activities.
- In Flash CX user can join Slack or Microsoft Teams to immediately collaborate with the co-workers on deals and accounts.
Conclusion
The preferred CRM, such as Salesforce, Oracle Sales, Hubspot, or FreshSales, is integrated with Webex via FlashCX, allowing users to use the CRM from within Webex. Right from Webex, users can work together on deals and accounts with the sales teams to close more deals. Additionally, they have a platform for data intelligence that offers beneficial insights for account research and account-based marketing. Only an active Webex account and a FlashCX account are required to use FlashCX. For more information on pricing and subscription options, please visit https://flashcx.ai/ and click on the price link. Agents can simply generate a new ticket and enter the details if no records are located. Without using the CRM, agents may manage customer care calls on Microsoft Teams or Slack. The user can discover the leads, opportunities, contacts, service requests, etc. without constantly logging into the CRM. A handful of Slack commands will help users become more effective right away. The user just needs to use the email address that was used to register for a FlashCX account. The programme has good customer care support for better understanding of the software. Whether you're looking for your best opportunities, hot leads, or CRM, this flash CX setup is quite easy and affordable to use.