Overview -
iEnterprise CRM is a fast-improving CRM in their universe. It is especially famous for supporting many renowned third-party trading platforms allowing it to widen its access to a variety of top-notch markets internationally. It also has the benefit of running its trading with the assistance of some of the most expert hands on the deck or by implementing a customizable automatic trading strategy. iEnterprise CRM, in recent years, has become a global force to reckon with when it comes to CRM-related innovation. One of the reasons behind this development is their unshakeable focus and belief in discovering ways to improvise and maintain their competitive advantage over other companies.
iEnterprise also enjoys some distinct advantages over its competitors in the market by being extremely flexible in its operational capabilities. It is available on mobile and doesn't depend solely on Chrome, thus having a multitude of compatible browsers to choose from.
Introduction-
iEnterprises can be described as a modern-day mogul of intelligent CRM solutions providers. It holds the distinction of providing CRM and Email integration solutions for over 25 years, starting all the way back to its founding in 1995 as a private ownership business. Its headquarters are located in Piscataway, the United States but its operations are supported by its other branch offices in Europe as well as in Asia.
iEnterprise takes pride in being one of the first firms to advocate the concept of email management of the CRM. Through the ages, the working of the firm has seen many changes and improvisations but its focus has been the same.
The firm specialises in providing end-to-end wireless CRM solutions to help manage and control every aspect of an owner's daily business life irrespective of his position inside or away from his office. The CRM software is primarily compatible with small to enterprise-level businesses.
iEnterprise CRM has become one of the most preferred software by businesses across the globe due to a set of advanced CRM features it provides to its users. It includes the likes of Automatic data capture, Lead Management, Opportunity Management, and Customizable Sales Process supported by Configurable Reports and Dashboards. It especially focuses on certain types of management processes like Case Management, Account and Contact Management, and Task Management.
While IEnterprise CRM does not offer a free trial, it makes up for this flaw in its structure by offering a cornucopia of advanced CRM features that comes with its paid plans. It also boasts of a good track and longevity record in the global CRM market.
They have recently extended their support to several popular CRM solutions like the Outlook Connector in a bid to expand their user base. The iEnterprises Email Connector has been described by experts as an easy-to-use tool that permits the user to instantly and efficiently synchronise their Email, Calendar, Tasks and Contacts with the dint of the CRM system.
Services-
- iCRM- iCRM is one of the simpler and more affordable CRM Solutions designed by any CRM company. Its working is based on the company's Gmail and outlook accounts while managing customer leads and helping to grow sales phenomenally. iCRM is also renowned to be a robust, user-friendly and flexible solution that helps protect and maintain every critical information regarding the company that helps simplify the process of finishing the deals while emphasising on forging long-lasting customer relationships beneficial for the future. iCRM is extremely flexible and can happily integrate with all the favourite and contemporary software like Quickbooks, Amazon Alexa, WordPress and MailChimp. It can also be deftly integrated into the customer environment as it allows easy customization as per the needs and also provides unlimited free LinkedIn leads. There are no additional set-up costs feared by many customers.
- Social insights - In the modern age, the Internet has become a necessity for any business organisation to stretch its spread exponentially. iEnterprise provides a solution to harness this power of the Internet, especially that of social Media to greatly augment Sales figures and to help build better relationships with partner firms. This Social Insights solution allows one to gain valuable and crucial background information on the key prospects of a project that is anticipated to reach the target customer base easily. It is all available with the click of a single button on the dashboard. It also simplifies the process of accessing vital information including the name, title, position or email addresses that can then be directly synced with the CRM software. This facility is designed to integrate properly with other wings like Gmail, Outlook and other famous CRM Systems. It however has some specific requirements like the Chrome Extension feature that requires an updated and presently supported version of the Google Chrome browser. It is, however, compatible with all the marketed versions of Salesforce.com, Microsoft Dynamics 365 CRM and Google Contacts.
- iEnterprise mobility- iEnterprise provides a huge advantage to its users by being an extremely deft and mobile system. It has the liberty of accessing the Enterprise data Anytime irresistible to any geographical boundaries. It doesn't even depend on Wifi or Cell Signal. iEnterprise Mobile is designed to link itself to several data sources that include most CRM and ERP systems. It is compatible with the native apps for iPhones, iPads and Android devices, and can be used by as many as a thousand users at a time.
Pros-
- Better central management - IEnterprise CRM enjoys the benefit of having a better and more efficient central management system for proper interactions with customers. This has the potential to vastly increase productivity.
- Faster sales conversion- It quickly identifies promising sales leads through an extremely robust search system for the quick sifting of data. This consolidates sales and customers. The sale rates have vastly improved.
- Cheap - Overall, the software is extremely well-priced and very affordable.
Cons
- Poor integration - While iEnterprise integrates playfully with many other platforms, there is still much to be desired. Poor integration limits its sales and the customers that can be reached.
- Too much reliance on systems - While the system is state of the art, the entire work process is too much dependent on computers This may cause several poor customer experiences due to a failure in the systems.
- Privacy issue- As the data is centralised, there arises several security and data protection issues because of a common server.
Conclusion -
The iEnterprises are a deeply customer-oriented business. Solving the pertinent issues of their customers is their top priority while augmenting their productivity through a series of intelligent and high-quality solutions. They have mentioned that they consider their customers as their partners and hence, they try to savour every kodak moment of the temporary relationship.
Their sales have seen a massive spike in recent years with their products recording hundreds of thousands of installations on phones and PCs. These are bolstered by excellent reviews from most customers. They are compatible with the Microsoft connector and even the Lotus connector while its management and help team is always at the ready without any extra charge.
This software is being implemented by certain giant associations like Disney, Verizon, Chase, and Motorola. iEnterprises have received a lot of praise and positive critiques from the press and has enjoyed being at the receiving end of many high-level industry awards that includes over 20 IBM Beacon awards.