Overview:
KeiWare Software Applications Inc. is a software company that focuses primarily on solutions to problems that can be solved to improve the business. With an experience of about 35 years, Keiware is helping its customers rule out the market. The company specializes in CRM (customer relationship management) and project management software. They help businesses maintain a superior relationship with their customers through their expertise, knowledge, experience, and innovation. They not only provide quality service (customer relationship management and project management), but they also address the front-end challenges that come with familiarity and years of experience in the vendor and user markets. Keiware generally handles small to medium-sized companies, their projects, and their businesses to generate the best profits by using their knowledge and expertise to simplify and manage all customer-related interactions. The company also offers a discount if the customer or client prepays the entire amount for the year. Their pricing starts at $10 per month. Using Keiware for your business will ensure that you handle all the problems smoothly with the right tools. It will assist you in taking your business to the next level as well as completing all tasks quickly and efficiently, giving you more time for new projects. The business has the advantage of starting the next project with the most significant benefit, as it will help track the progress.
About KeiWare:
KeiWare Software Applications is a solutions-oriented company founded in 2011 to tackle business solutions. Many software programs can only address a limited number of a client's or business's needs; however, Keiware is designed in such a way that the client or a specific business can easily customize the software up to a level that meets the needs of the business. It is different from most shelf systems. Keiware works to improve the business’s customer relationships and net profits. Its customer-centric software helps in integrating the typical client contact, client’s email, financial details, and other useful information that helps in closing the sale. It enables the company to easily maintain and leverage the extracted data to provide superior customer service or relationships. with the prime goal of seeing their customers' businesses succeed, provide software services that entirely work on that motive. It offers custom and contract-based software development services at very competitive rates. Keiware's staff includes experts like business analysts, many top developers, skilled QA analysts, and data administrators.
Keiware allows you to communicate the business’s specific needs and problems to their team members, and the rest is handled by one team. That’s a major benefit—you won't have to do anything by yourself. It does everything to improve communications, from marketing services to extracting or handling customer data. It gathers your target market into a manageable source that can be used to contact or communicate directly with the appropriate person or potential customer. The company also manages the document and customer files according to the listed information or date, and it keeps them all in one place so you won’t need to hunt for proper files in the event of an emergency.
Company’s Services:
The KeiWare software applications offer four excellent services that help fulfill the customer's needs and budget.
CRM represents how much growth a business will attain over a given period of time. KeiWare CRM offers three levels of CRM (Contact Management, Kei Tasks, and Kei CRM plus billing) to meet customers' and prospects' requirements.
- It helps in increasing the business’s customer retention.
- With increased customer retention the profit will also exponentially increase.
- It will help in expanding commerce measures.
- With this customer communications will also improve.
- It will cut out extra overhead costs or expenses.
- It can help to completely customize your business.
- With this, it is easy to import any necessary contact information from any database software program.
It can be difficult to manage more than one project at a time, which indirectly affects business growth. With KEI project management, it is easy to work on multiple projects.
- It helps in the project analysis and tracking of the overall progress of a project.
- With this, you can handle multiple projects efficiently which will not only saves time but also helps in customizing the project as per their needs.
- KEI Project management also helps in management reporting and multiple staging.
- It also offers regular enhancements based on the customer requirements and needs and that too at no additional cost.
With KeiTracker, you can enjoy the multiple benefits of both KeiCRM and KeiProject. You can also upgrade if you go with any one of the services. KeiTracker works with the existing knowledge of your clients and uses that to grow sales and your business while improving customer satisfaction.
- It helps in combining all the separate project tasks to save time.
- With KeiTracker you can easily streamline your project’s process and can keep them on track as per your defined needs.
- It keeps a record of all the files of customer documentation and communication in one place.
If your business has sensitive information like bank details or other client data that needs to be protected, then KEI Password paves the way to make this happen without any complicated steps involved.
- It helps in encrypting all the data, which can only be accessed with an encryption and decryption key.
- It allows you to access the client’s system from any web-based browser.
- It allows you to have an unlimited number of users, an item with a group, and private and shared groups.
Pros and cons
Pros
- The KeiWare software application is not only user-friendly but also offers technical support 24/7, which makes it a more trustable and customer-centric software company. Although, you won’t find any difficulty while using it as its software application are very easy to work with.
- The software core design matches the client's business outline which increases the working efficiency and learning curve. Perfect for maintaining better customer relationships.
Cons:
- Your customized application will need to be monitored and maintained. Some Keiware software might require a bit of maintenance. The software's complexity and coding quality will become quite counterproductive if you are in day to day changing business.
- It takes the human factor out of the business equation. Nevertheless, once KeiWare CRM programming is implemented, the processes will become computerized. Additionally, this suggests that prospects lose some of the human element that the business relationship occasionally requires. It makes a significant difference whether you want your customer to interact with a real person at the end of a phone call or a computerized menu system.
Conclusion
In the CRM market, KeiWare Software Applications Inc. is a privately held business with several years of experience that stands out very well in managing business tasks. It focuses on the client’s needs and requirements and adapts itself to the customer’s customized necessities. Many CRM software applications encounter security issues while working on customer management, but KeiWare also handles that problem with efficiency. The company's current area of expertise is computer software. Its main office is in Kirkland, Washington, in the United States. There are between 25 and 100 employees. KeiWare Software Applications Inc. generates between $100,000 and $5,000,000 in revenue annually. What distinguishes KEI CRM software as superior to other options is that they don't sell pre-made software. It has been thoughtfully created to enable quick and simple customization to meet your needs. You don't have to finish any projects or specific tasks by yourself. You just need to let the KeiWare expert-led team know what you want, and it will be done. KeiWare meets your company's needs at an affordable and reasonable price. If you are looking for something to keep track of your business’s customers and want to manage the task efficiently, you must consider KeiWare.