Overview
Legrand CRM is a remarkable software solution. It is best suited for small- to medium-sized businesses with fewer than 1,000 workers. Legrand CRM is only available on a certain group of platforms, like Windows and Linux-based devices, and can be set up both on-premises and in the cloud. There are two types of CRM that Legrand software provides: on-premises CRM and cloud CRM. English is one of the languages supported by Legrand CRM. Its headquarters are located in Australia. The following payment options are accepted by Legrand CRM on a monthly and annual basis: Legrand CRM has hybrid deployment. The programme is driven by a set of quite straightforward concepts. And Legrand CRM provides practical tools that will assist firms in completing their tasks. Legrand offers a CRM system that is useful, simple to use, loaded with useful features, adaptable so users can adjust it to their needs, and simple to link with the website, the accounting system, as well as other business applications.
About Legrand CRM
Customer relationship management (CRM) software called Legrand CRM comes in two types one is Premise CRM and Cloud CRM. While Cloud CRM may be accessed from any mobile device with an internet connection, Premise CRM is server-based. Features like promotional campaigns, mailing management, customer and lead management, report generation, and dashboards are included in the marketing and sales automation system. Modules like email marketing, financial integration, sales history, and summaries are included in the Premise edition. It also offers scheduling, performance management, time and invoicing, user and contact management, and time and billing. By enabling users to associate activities notes and appointments with different persons in order to keep track of those participating in the contract, the technology also aids in contract administration. Legrand CRM's cloud edition integrates with Xero and QuickBooks Online to let users to examine sales transactions and summaries. A community forum and online support centre are available for customer assistance. Legrand CRM has a wide range of configuration options and comes with "hooks" to allow integration with the website and other company software. Utilize the native accounting connectors and programmable displays to create a CRM that is specific to the requirements. Whether the staff will utilise a CRM is its biggest litmus test. Boost the output of the team without adding to their workload. Easily integrate with Gmail or Outlook to make sure that everyone is aware of client leads, tasks, and support concerns. Give the employees the resources they need to deliver exceptional customer service. Additionally, since they have access to the complete customer history, employees can respond to any question quickly. Every business is different, and users require a CRM that can be customised to meet their demands. Small to moderate B2B businesses may run more effectively with the help of legrand CRM. It is designed in the belief that thorough accounting integration is essential to your organisation, in addition to a focus on increasing efficiency. View the benefits of our accounting integration. For businesses that have the necessary IT infrastructure and wish to preserve control over their data on private servers, LCRM provides a proven On-Premise CRM solution. For those who prefer the convenience of the Cloud, we also provide a solution. Appreciate a CRM system that will support the success of your company. Legrand CRM is quite good to handle both.
What Does Legrand CRM Software Company Provide?
A variety of features are offered by Legrand CRM for enhanced client relationship management. Please have a look at the list of features that are provided below.
- Sales Management
This feature helps create a distinctive sales funnel, take advantage of sales possibilities, and manage the resources. By account manager, active vs. closed status, forecast status, days in stage, and other parameters, users may find prospects quickly and simply.
- Account Management
This attribute utilises Legrand CRM to see all client interactions. Manage all conversations, actions, and data related to customers effectively. And maintain harmony among the team, satisfy your clients, and never miss a sales opportunity.
- Opportunity
Legrand CRM offers a simple approach for handling and logging incoming leads. Directly enter leads into the LCRM Lead Inbox via web form submissions or emails. And assist the company's team in being assigned tasks to complete as follow-up activities.
- Campaigns
This feature helps create and manage each of the active campaigns with the help of our Campaigns module. Legrand on-premises CRM offers an easy-to-use platform to manage lists and track campaign progress, whether to run phone marketing campaigns, print campaigns, or e-marketing campaigns. For customised messaging, we make it simple for you to divide your organisations and connections into as many lists as you want. Utilize various combinations of user information and keyword tags to produce exact lists for your marketing efforts.
- E Marketing
Steady Contact and MailChimp, two global leaders in email marketing, are both integrated with Legrand CRM. Users are capable of uploading and synchronising mailing lists thanks to the integration. After an email has been sent, Legrand CRM automatically downloads and saves the response tracking information. Whenever users view a marketing campaign in Legrand CRM, the overall result is displayed right away. Users can also get specific open, click, bounce, and unsubscribe results for each person on the mailing list.
- Quotes Module
This feature helps by giving the sales staff a rapid and user-friendly quoting programme that allows them to act swiftly on sales prospects as they materialise, which may increase their efficiency. Sales managers may see every active quotation, together with its margins and modification history, in great detail. As a result, management has access to real-time information and the sales team is empowered to move quickly on sales opportunities.
- Asset Module
By using the Asset module, it helps to keep track of everything a customer has purchased from the company, including office supplies, machinery, automobiles, or anything else with a licence plate for which users want to keep track of the date of purchase, the expiration of the warranty, the history of servicing, etc. As an alternative to tracking tangible objects, users can also use it to track memberships or subscriptions. And keep track of the membership type, the renewal or expiration date, and a variety of other details.
Pros
- Legrand CRM provides a 15-day free trial for users.
- The following user groups and business categories can utilise Legrand CRM: mid-size businesses, small businesses, enterprises, and freelancers.
- Legrand CRM is a powerful, user-friendly, and reasonably priced CRM system.
- The software makes the users' systems work for them, boosts team productivity, and builds customer relationship management.
- A strong and adaptable solution that can be connected with other corporate systems is offered by Legrand CRM. Improve productivity and information availability by integrating the company system.
- Integration apps include Sybiz, Advanced Business Manager, MailChimp, Constant Contact, and many more.
- Legrand CRM provides both documentation and live online assistance to help users understand its features.
- Legrand CRM's core capability is the software's ability to create and maintain lists with ease.
Conclusion
Legrand CRM is a fully functional CRM programme that is made for SMEs and large businesses. Legrand CRM offers comprehensive Windows-based solutions. This online CRM solution combines segmentation, mobile access, and task management in one location. Legrand CRM was developed to assist small- to moderate-sized B2B companies in operating more effectively and lightening the burdens of their staff members. The programme was created with the conviction that thorough accounting integration is essential to the company. Discover the benefits of accounting integration. For businesses with the appropriate IT infrastructure and a desire to maintain control over their data on personal servers, Legrand CRM provides an on-premises CRM solution. It also provides a cloud option for people who value the convenience and ease of the cloud. Legrand CRM programme is best for supporting business expansion.