Overview- 150-200 words
Livespace is the next-generation B2B process-focused CRM innovation that automates tasks and sales. It is a user-friendly and flexible cloud-based CRM platform created by experts for professionals. It allows its customers to establish goals, streamline their sales process, and keep all of their client information up to date. Users of Livespace can make the most of each lead by utilizing its flexible lead-scoring system and automated sales processes. It also enables its users to prioritize tasks and invest their time where it counts with an open API for easy integration and mobile and tablet access. With the help of Livespace CRM software, sales operations can be standardized to improve the probability. The software provides resources for managing automated benchmarks for client evaluations of lucrative customers. Setting sales goals for each team member will help you assess team performance. It operates smoothly on both iOS and Android mobile devices. The software is utilized by many small and medium-sized businesses.
About Livespace CRM:
The Livespace CRM system allows businesses to manage their customer relations, their sales, and, most importantly, the database that is built by the given business or company. It is an innovative tool that creates a platform that any business person, company, or salesperson wants to use and can use. A platform created by professionals for professionals to support and act as a backbone to the sales system, it allows its users to maintain and structure their sales and marketing processes more proficiently. This tool reduces the time it takes to respond to new customers during the purchasing process by integrating various tools and Livespace's built-in automation process. You will be able to complete your daily tasks more efficiently after implementing Lifespace CRM.
Livespace CRM features automation, integrations, and certain templates that will make you forget about doing tiresome, manual, and boring tasks. Plus, with this, you won’t have to use spreadsheets to make reports; it takes this tool around 60 seconds to prepare an outstanding report. As truly said, not every client is right for you and your business, and if your company comprises a small sales team, then Livespace can become a handy and important tool for your company. Livespace allows you to see which clients and which activities to look at and act upon to transform them into new leads and profit. With Livespace CRM sales bots and integrations, the system allows you to engage with potential customers that will end up purchasing your product, and it makes you connect with those customers within 5 minutes of leaving their data or contact information. The tool acts as a sales funnel that undergoes detailed processes, and by reminding each member of the sales team about the client’s or customer's needs and requirements along with their contact information, it increases the business conversion rate.
Company’s Services:
Livespace offers plenty of features and services that can benefit any salesperson, company, or business organization. It offers package services in 4 categories: base, automation, growth, and professional plus. Among these four categories, "growth" turns out to be the best one as it offers all the functions from the automation package along with some other beneficial services.
Below are the major listed functions and services of Livespace CRM:
Do you have a different sales process when you actively pursue a client versus when a client approaches you? Do you perhaps behave differently toward your most important clients or approach the sale of specific goods and services differently? Livespace counters all such issues and lets you win big contracts.
- Livespace CRM includes a ready-to-use sales process that will help you standardize your sales operations and increase your chances of closing deals.
- There is no limit to the number of sales processes you can have in Livespace!
- Utilize Livespace's post-sale tasks to capitalize on the relationship you've established with the client, whether it be by requesting a testimonial, a recommendation, or a future business.
It lets you define your customer segments and also tells you who the right customer is.
- You can focus on the most profitable customers by using the CRM application to establish precise, automated benchmarks for customer evaluation.
- Define any criteria about your clients and establish your benchmark ranges to distinguish between average and important clients. When defining the evaluation criteria, Livespace gives users complete control.
- With Livespace, you can use different evaluation criteria to segment each of your clients—both businesses and private individuals.
CRM-planned expenses and revenues, but also forecast future sales and profit.
- This will allow you to wisely plan your future resources, expenses, and income.
- Predictions are even more accurate when each step's value is defined, and it allows you to define the value of each prediction/step.
- You can predict how much it will cost to land a deal in Livespace, so you don't just have to concentrate on projected and realized profits.
It helps you keep your sales team updated and also tells you what exactly is going on in the company.
- You won’t have to wait for reports; In Livespace, you can see what's happening right away.
- In Livespace CRM, integrating an email account is simple.
- A real-time tool for internal communication is live chat. And Livespace enables that feature, you can live chat with any of your coworkers and they will respond as soon as they can after being notified.
It’s important what information or data you have about your customers, as it will further help you in maintaining better background knowledge, managing data accordingly, and contacting your customers.
- This CRM application consolidates all of the meetings, plans, offers, and price quotes. It makes you ready for your future meetings.
- With just one click, you can now directly add contacts to Livespace from LinkedIn, Facebook, Gmail, and Twitter with the help of their Google Chrome extension.
- To gather documents and facilitate internal conversations, you can use Livespace "Spaces." You can also contribute to the easy accessibility and preservation of ideas and knowledge that has been shared within your organization.
Pros
The Livespace CRM has benefited numerous IT businesses and companies. Its features perfectly align with customers' needs. The software has many pros. You might want to know some of the pros of this software, among other CRM software:
- It has multiple tools that help businesses to improve the core relationship with their end customers.
- It’s based on the cloud meaning your information will be kept safe and secure; it's fast, automated, and works in a more centralized way to bring out immaculate output.
Cons
There are certain negative aspects of this software that you may want to consider:
- It does have N number of features and functions that will surely help you succeed, but those functions, features, and functionalities might take a little while until you get a full grasp of it.
- The Livespace CRM system can somehow mangle your emails if you use inline images. Everything is performed by Zapier, with few native integrations. With a large number of customers, you will be lucky if you will get any response if you sent an email list of complaints.
Conclusion:
Livespace CRM is a modern CRM software built by professionals and experts that offers several functionalities that help a salesperson, B2B, and B2C companies, and organizations reach the next level. It provides APIs. With the help of this tool, you can design a workflow with a list of specific tasks that will let you move through various business processes to capture business processes. You can use Livespace to streamline your convoluted and disorganized sales activities into a simple, sequential process. By evaluating the performance of the sales force and producing thorough reports, you can help your business adopt a data-driven mindset. Due to the numerous integrations offered by Zapier, PieSync, API, and custom integrations, Livespace can enhance your company's software stack. It's perfect for communication between employees and administrators, and it has a great system for tracking sales and every move in a company. This is a fantastic alternative for people who don’t want to use Salesforce or one of the other top 5 CRMs.