MiniCRM

Overview:

MiniCRM is a cloud-based, all-in-one CRM system. It is  a flexible option for small and medium-sized companies, as it comes with a reasonable price and a committed team to help you with all the CRM processes. It is a full sales system that automates your sales process effectively, sorts generated leads by importance, oversees client and customer contacts, and deals with customer service issues. MiniCRM allows its user to see all the recorded data in real time, and the complete client history is also kept on file. The user only needs a browser to utilize MiniCRM’s cloud-based program; nothing else needs to be installed. In MiniCRM, without the assistance of an IT manager, one can easily modify the system to meet their needs and requirements and overcome obstacles. It is simple to use and simple to understand; MiniCRM allows you to get actionable reports, manage sales tasks, automate follow-up, handle customer support issues, collect leads, and send invoices and newsletters. It is useful for all of your processes and is not simply just s sales software. 

About MiniCRM: 

MiniCRM is a 2009-founded business that offers over 1700 customers a CRM software system customized to meet the requirements of businesses of all shapes and sizes. All company activities, not just sales activities, can be better planned, organized, and monitored with this system. All features—sales, marketing, project management, invoicing, customer service, account management, and process planning—are linked and connected. Applications like Google Calendars, advertising accounts (Facebook Ads and Google Ads), WooCommerce, Gravity Forms, Call Logs, Google Spreadsheets, and other services are integrated into the application. With MiniCRM, all duties and tasks are remembered and monitored. MiniCRM makes it easy to customize it to your company's needs. Your client data can be easily imported into MiniCRM in a matter of minutes. Professional sales, customer service, and marketing services can be held without a significant time and financial commitment. With the use of reminders and automation, MiniCRM assists you in following up on ongoing leads and closing deals so that you don’t miss out on any important deadlines and notifications. MiniCRM is a core piece of software that records all customer information and tasks in MiniCRM to manage your client connections. You have the option to use that store to rebuild a new relationship with the past customer or to deepen that bond. It also helps your business reach plenty of customers and generate maximum leads within a given period. With the help of MiniCRM, you can easily deliver newsletters, manage your current orders and sales, submit invoices, and so on. 

With the help of this CRM, you can generate a higher profit from your hot leads. It is quite difficult for a person to predict customer needs and requirements when handling plenty of customers. The MiniCRM customer-related data system knows not only how to handle a potential customer but also what to follow up with to close that specific deal for the greater good. MiniCRM constantly reminds you of all the crucial projects that your coworkers are working on and how well it is affecting your business. doing them. MiniCRM automates your daily day-to-day routine tasks and saves you time. 

Company's Services:

MiniCRM offers a 14-day trial period to utilize and test its services. The price you will pay is dependent upon the services you opt for or your business needs, app integrations, and the number of users that are going to use that system. Below are the major products/services of MiniCRM,

• Sales

This service is designed for professionals; it helps in managing customers, increases your net income, and improves salary efficiency. It does the following to help you in your sales process;

1. Handle and store all the customer and task data in one place.
2. Automatically organized system — it manages ongoing tasks, leads, and your customers that are moved forward in the sales pipeline. Also, it notifies you at every step of the tasks.
3.  Maintain complete customer history in form of docs which are kept in chronological order.
4. Customizable cards, performance reports, and task automation. 

• Marketing

Marketing automation generates targeted profit campaigns that are based on and rely upon the customer database. With this, you can easily collect a handful of leads from all marketing platforms and advertising channels. You can also activate customized email campaigns for maximum reach. It assists the business in the following ways;

1. Web form integration
2. SMS marketing
3. Email marketing
4. Segment Filters
5. Automated follow-up and detailed statistics
6. Generating customer profiles

• Mobile App, Integration

Mobile app integration integrates with your selected applications and is quite effective. It allows the user to access MiniCrm from anywhere; one can use it on their smartphone or laptop. It bears the following features:

1. Gmail Integration
2. Google calendar and google spreadsheets
3. Microsoft Office 365 Integration

• Invoicing

Users can use online invoicing to generate paper invoices, send electronic invoices, and receive automatic reminders via email and SMS. With this, users can easily;

1. Issue a brand new invoice on the given previous offer and can easily manage all the tasks.
2. Edit the issued invoice and the items on a neat and clean interface.
3. Users can view completed tasks, upcoming tasks, etc. modifications, and any attachments in chronological order.
4. Additionally, you can synchronize your tasks with your smartphone and Google Calendar.
5. On invoices, add filters. Send customized email and SMS campaigns, and you can easily view detailed analytics.
6. Automated follow-up and detailed statistics.

• Helpdesk

The helpdesk is all about customer support and customer management; it manages all your sales in one single system so that your employees can access that customer data easily whenever they need it. It also manages feedback and customer complaints with ease. It assists you with the following features;

1. Managing ticketing
2. Automatic Response
3. Measuring customer or client satisfaction reports

Pros

MiniCRM benefits many small and medium-sized companies with its sales automation, marketing, and integration products. MiniCRM perfectly integrates with other applications—Google Calendar, Gmail, Facebook Lead Ads, Google Spreadsheets, and so on—which is one of its main advantages. And its marketing campaigns are perfect for custom audiences. 

1. It offers multiuser capability, it comes with API integration, and it manages everything — sales, marketing, and customer from one single and unique platform. 

Cons

Overall, MiniCRM is an excellent CRM in terms of functionality. However, it does have some negative aspects that you might want to know;

1. The data is easily visible and compact. The dashboard customization options are limited in MiniCRM. Additionally, there are a few limitations on how much the specific dashboard can be customized, and there are also some glitches with emails, it might take longer than expected to load just a simple email section.
2. There are no such technicalities or complex problems, but when it comes to processing the data, it certainly takes more time than expected. 

Conclusion:

MiniCRM allows you to have more transparency and time with its targeted programs, which are developed by marketing experts. Salespeople typically close more sales and more quickly; CEOs and sales executives are better observers and process coordinators. Win-win. MiniCRM has everything you need for maintaining customer connections. You can connect MiniCRM to your software and apps. MiniCRM can be used on your tablet and smartphone to manage customer connections right from the palm of your hand. These make all your tedious work easier and help you grow with CRM effectively. MiniCRM is a sophisticated piece of software that gives you an edge over your rivals. It is perfect for you if you are looking for universally accessible, user-friendly software—a solid option for small and medium-sized businesses. With MiniCRM, you don't only acquire software; you also receive a team of CRM specialists to assist you with the system's implementation and to provide support if you run into issues. MiniCRM also enables customization so that the user or customer can adjust the system according to their needs and requirements.