Overview
Small businesses and entrepreneurs often face difficulties managing their work tasks. A lot of times multiple assignments get missed or delayed. This happens mostly due to a lack of automation in customer and workflow management. OnePageCRM is a company that works on improving the customer relationship front for businesses. It is a customer relationship management provider that automates the whole process. Be it sales management or email marketing, OnePageCRM does it all. They have a motto of providing care to their customers along with the best services. The company started to create more than just a sales database. This means that they do not just provide contacts for salespeople to call. They have the core motto of creating a 'Sales Action' based environment which benefits their customers. At OnePageCRM, they believe in ‘The Fortune Is In The Next Action'. This strongly reflects in their attribute towards constant follow-ups with the customers. They cater to every customer relationship requirement of their clients.
About OnePageCRM
OnePageCRM has gotten into the business of customer relationship management to revolutionise the field. They are more than just a dead contact database and filters. When you get into what motivated them, you will learn about some famous quotes. The quotes from Reid Hoffman and Seth Godin have been the icebreaker for this company. OnePageCRM went live on 22nd March 2010 with an activity stream and next action at its very core. Since its launch, the company has kept innovating in the field of improving sales actions. They have added bulk emails, automated sales procedures, build deals with a click, etc to their inventory. As of now, they have over 11,000 paying customers with some pretty big names in it. HP, Ryanair, and UPS stores are some of their biggest clients currently. Going back to its core once again, the founder built OnePageCRM from scratch because of his own CRM needs. He was searching for a CRM provider that would help him with his website development business. That is when he learned the truth about companies only providing a dead database. This was used to call and pitch in the product to "potential customers". He instantly realised he wouldn't be convinced to buy things this way. The need for a smart CRM platform led to the creation of OnePageCRM. This company provides multiple services to its customers currently and has a strong database as well. If you take a closer look at their sales model, they rely on the next action methodology. This means they do not just pitch services and products to people. They create a call-for-action environment for them. As soon as some customers show interest, the CRM team gets to the next action plan. They constantly keep following up and the automation parts make this process even easier. Features like email management, service requests management, sales pitch delivery system, etc help their clients. They help to close the deal with more customers for their clients and also manage post-sales services. Be it pipeline management, team collaboration, mobile sales CRM, SaaS CRM, or anything related to sales, OnePageCRM has got it all.
What does the company provide?
Over 12 years, OnePageCRM has created a complete inventory for its customers. They have customer-oriented services like:
At OnePageCRM they have created a rapid target-achieving model for their team. They have the motto of focusing on the next sales target within ten seconds of completing one target. Their sales team goes after the targets with the highest potential first and tries to close as many deals as possible. OnePageCRM offers active contacts with a short sales pitch to keep it to the point.
OnePageCRM makes life easier for its clients. They provide fresh quotes for sending to customers in under 30 seconds. They enter the deal details and information about the client in a ready-to-go email. All that the clients have to do is tap on send and it is sent to a bulk audience right away. It also automates repetitive sales tasks for efficient execution. Their lead clipper allows the clients to add various websites as a lead within a click.
As a CRM team, OnePageCRM offers one-page contact storage for clients. All the call details, lead information, interests, and potential deals are stored under one client database. They provide advanced lead creation by creating leads from existing customers. The clients get to have all these details under one scrollable page. The sales team continuously keeps pitching client products to the leads and keeps generating business.
Apart from just managing pitching the services, OnePageCRM also offers managing the sales pipeline. Clients get to see their sales team’s performance under one tab. How many deals have been closed and what progress is on lead generation, it all can be checked out under one tab. You also get to drag and drop deals from ‘contract sent’ to ‘won’ in just one drag and drop. The whole workflow of your sales team improves drastically with this pipeline management system.
OnePageCRM clients do not have to juggle between CRM email and sales team email to check on the progress. OnePageCRM offers sync between the two. This means that the clients can send, receive and reply to various emails from the CRM mail itself. Every sales mail is logged safely on the database for future reference. Clients also get to create their custom sales emails and send them to a bulk audience in one click. Not just this, they also offer the tool to check whether the emails you sent have been opened or not.
Every entrepreneur would want to stay up to date with how many new deals their company closed and what business performance they are at. All of this gets automatically reported by the OnePageCRM system. You can create custom reports of the progress of the sales at any time. The management also gets informed about it from time to time through the inbox.
Pricing
OnePageCRM offers a 21-day free trial without the requirement of a credit card. Post that, if the customers like their services, they can avail of them for a monthly cost. The professional package with some of the features held back starts at $9.95 per user per month. You can avail of all the services they offer at $19.95 per month after purchasing the business package.
Pros
- They offer amazing flexibility and ease of use to the clients for pitching in sales deals.
- The active lead database serves as a huge plus point for generating more business.
- Clients get to review their progress with one click through the pipeline management system.
- They provide user-friendly integration of sales pitches into email marketing.
- The services are affordable and value for the money
Cons
- Even after different customization options, they still lack in this segment over multiple features.
- It sometimes takes a few days for a new salesperson to get used to their software.
Conclusion
OnePageCRM has been serving its customers for over twelve years now. They are one of the most affordable and competitive CRM providers. They can manage a large clientele with sufficiently satisfying services. Even the large names in their clientele get to generate good business through their leads. They have been efficient with their innovations in the sales management department. Thus, OnePageCRM can be concluded as one of the best choices to generate business leads. Their services like pipeline management and live reporting make it easier for business owners to track the progress of their deals. So, choosing OnePageCRM can be a great decision for a small business to prosper and generate good customer relations.