Summary/ Overview
If you are looking for an intuitive CRM? Then Promys is here for you. It reaches from 10 to 2000 users and offers the best service to streamline the workflow and link the database to get effective results and ensure that KPI analytics works the best for you. This CRM will work best if you run a service-based business. The leaders can manage the device and integrate the industry for the better if it offers a flawless customer experience. Overall, it reduces the complexities and improves the business's bottom line. One can consider it as the next-generation integrated software for business. To know more about what they do, you must read the article and get an idea of the CRM.
Company Introduction
Promys understand the client's challenges. It offers technology solutions and professional services and manages the services perfectly. Physical security has some challenges; hence, one needs to understand it, and therefore it is the best CRM that will give the perfect work and make it useful in the resource guide.
Company services/features
- The company integrates and even automates all the operational business processes in the end-to-end workflow solutions.
- The company automates the best practices for the business process.
- The company provides visibility across all departments.
- It offers real-time and exclusive insights into the business.
- The company helps design features, modules and business success.
The end-to-end solutions of the CRM will help in the workflow integration and even offers a seamless employee experience, and it will have the best interest of the services. So even the clients are earning the best and get the best result.
Marketing and CRM- it helps in the management of the companies, contacts and divisions. It even supports multiple addresses. Then, one can contact the logo and track customer interaction and conversations. It even imports all the external lists of the companies to work on.
Sales management- CRM offers great help in tracking sales. It provides real-time visibility that shapes margin, revenue and even resource planning. It has an integrated tool that will eliminate the means of the 3rd party and even leverage the built-in workflow engine. It saves time and duplication. It benefits from a different range to the forecast option on a real-time basis and offers auto-distribution.
Order administration- it offers a fully integrated workflow of the sales order, inventory received, and packing slips RMAs. It helps you change the charges for the goods. It consolidates the multiple service invoice and offers a PO threshold with authorisation and limit to make it more effective. Often it gives accounting integration to the major vendors.
Resource and project management- if you have to manage resources and projects, it is possible only with this CRM. It makes the work easy for you and you will get a definite result. It makes things alright, and you will surely get to resource the booking calendar. It helps in resource utilisation that is billable and forecasting. It offers milestone charts and Gantt with resource selection with the help of skill and certification.
Mobile access- it helps you with Smartphone access on the road, and you will get it in both Smartphone and iOS. Configure the page that starts and drones on the role. You can view, add or update the appointment or ticket assignment. It takes pictures as the working proof to complete the work, which will have the best attachment to get the service ticket and project record. You can search and even view the customer contact. You can even quickly click the customer phone calls with email, giving iOS native and Android apps.
Customer support- you will get the workflow that is perfect as the user defines, and the customers will get a notification. You will reach level 1 and level 2 ticketing. It will start and stop the timer with the log, and it is an SLA escalation multi-level that gives alert notifications. It offers 3-tier RMA and automates customer updates with asset serial that import customer asset system.
Pros
The CRM brings accounting, sales and service under one platform. It is an easy-to-use platform. It even improves the system of internal control. It gives the dashboard where you will view the business aspects. It is a CRM that offers nominal customisation. The sales and support team are fantastic. They provide knowledgeable guidance to the team members and offer excellent training. It has all information in one place. It helps business owners to follow good business. It is an intuitive app, and one can track sales exceptionally.
Cons
It needs to improve the BI tools and even get the best dashboards. The interface must have simplified option to check into the OEM system. Also, there is a need for Professional Service with the best tracking facility, which makes it helpful. At times, it turns out to be complex to perform the best transaction. It even forces us to have the practices of good business. QuickBooks integration creates a few minor difficulties. The system becomes slow many times because of the cloud-based services.
Conclusion
Overall, it is the best CRM software, making business use easy and reliable. One can take the best help of the CRM to improve the business. It is a definite choice that will make the best return and give you better service to boom in the business world. We can develop the CRM, which helps grow the resources that will provide you with a better impact, and your will flourish for good.