Overview:
Although "Tall Emu CRM" is a customer relationship management system, it does more than just managing leads, customers, and sales. Additionally, it oversees the entirety of the firm from beginning to end. From the very first point of contact all the way through the manufacturing process, as well as the administration of the warehouse, which includes picking, packing, and delivering the product, with the help of the free customer portal, you can even manage your ongoing relationships with your customers. Tall Emu is compatible with the accounting software XERO and MYOB, in addition to other essential company platforms, such as your phone system, website, and online shopping carts. This tool accomplishes all of this to make your organization's operations more cost- and time-effective. Since 2002, Tall Emu has been developing software for Australian companies while also collaborating with those companies. Therefore, they are quite familiar with the economic climate in which companies in Australia and New Zealand do business, as well as the resources at their disposal and the challenges they face. Tall Emu supports and manages the entire business with its simple yet powerful customer relationship management system that your employees will adore.
About Us:
Since 2002, Tall Emu has been assisting businesses in implementing technology to become more efficient. After many years of expanding its CRM solution and integrating it with that of other companies, Tall Emu concluded that it could make something better on its own, which it has done. The Tall Emu CRM system was made to be easy to change and fit the way a business works, not the other way around. Customer relationship management systems are only as useful as the data that they store. In addition to capturing phone conversations (both incoming and outgoing), web leads, and two-way syncing with shopping carts and accounting systems, Tall Emu CRM has a wide range of other capabilities.
When you buy Tall Emu, you not only get a customer relationship management system (CRM), but also a team of integration professionals who will work with you to automate as many of the tasks and functions that are now needed to run your business. Businesses that deal in items or goods and need to manage inventories, build products, ship them, fulfill orders, and quote and sell their products are the perfect candidates for the Tall Emu CRM system. You can also request a demonstration, or begin a free 14-day trial today.
Tall Emu makes maintaining your lead pipeline a simple process. From the moment a potential client visits your website and you are nothing more than a glimmer in their peripheral vision, all the way up until the point where they fall in love with your company and become a full-fledged customer, You can also improve your organization and your business success by using the Tall Emu CRM. It puts all of your company's data into a single system to save time spent entering it. Tall Emu interfaces with XERO, MYOB, and EXO as well as websites, Outlook, and phones, among others, all of which push data into the CRM automatically, relieving you of the responsibility of doing so. You can also generate an online quotation and access inventory management and fulfillment management capabilities, all of which are included in the reasonable price. Your staff will have a positive attitude toward using the CRM because Tall Emu CRM is simple to operate and frees up their time.
Company's Services:
The Tall Emu CRM system will, first and foremost, assist you in the management of projects, opportunities, sales, and customers to help you accelerate business and clinch more agreements. It assists you in increasing your productivity by keeping you abreast of the most important activities:
- Lead-generating tools make it easy to identify and record information about potential customers.
- Recording data in a way that is both collaborative and intuitive allows for essential information to be easily shared and ensures that everyone is kept informed.
- The functionality of tracking tasks, projects, and sales helps optimize your pipeline, allowing you to make more sales.
It streamlines your sales process, removes any obstacles to making a purchase, and reduces the amount of administrative work you have to do to provide outstanding service to your customers. You can easily boost your sales rate by making your whole sales process more efficient.
Quotes, sales orders, and invoices that are easy to use help move the sales and order fulfillment processes along more quickly. With the help of online payment and booking options, customers can finish their orders on their own. With built-in freight quoting, you can get accurate pricing information at any point in the sales process.
- Order Management and Inventory Control (Stock Control) for MYOB and XERO
Tall Emu is a customer relationship management (CRM) "stock aware system." It provides order management, inventory management, and stock control capabilities in an easy-to-use package. It integrates seamlessly into the accounting software that you use (MYOB or XERO). It is easy to keep track of orders, make purchases, produce goods, and manage stock. Tall Emu is going to be in charge of running the entire firm, from sales to fulfillment.
With batch tracking and serial number tracking, your items can be tracked through the entire sales process, giving you the information you need to stay in line with regulations and keep your business in order. Management of many locations for inventory and assets that can be serviced. With the help of product management solutions, you can quickly and easily make, track, manage, and sell your stock.
It keeps track of every interaction, from the time a person is just an anonymous internet visitor until the time they become a paying customer. This CRM allows for the capture and sharing of every interaction a customer has with an organization, making it the focal point of any marketing campaign.
- Back Office
Emu helps you save time and energy to easily focus on activities that generate more revenue. It does this by streamlining and simplifying the administrative work that you have to do. Automation of important business tasks and synchronization of data reduces the amount of work that needs to be done by hand and the chance of making mistakes.
Pros:
- Tall Emu CRM is a single application with all the benefits rolled into one, including things like "wow," "you don't need to modify anything new," and "kanban board." You will definitely love it.
- Tall Emu CRM has it all, everything you need to know about complete business management, including salesperson, leads marketing, other MRP planning, and everything else. The phone integration aspect of Tall Emu CRM is the most useful feature, and it also provides route planning. Moreover, it features the best production module and is very user-friendly.
Cons:
- Given the breadth of its functionality, the software sometimes occasionally becomes unresponsive or frozen, albeit this is not always the case.
- Nothing to dislike. Tall Emu CRM is a useful and automated tool that assists customers in expanding their business further.
Conclusion:
Tall Emu CRM is a great customer relationship management program that lets you handle marketing, leads, and sales with a mix of customization, marketing, and sales management tools, as well as reporting technology. It also allows you to consolidate data and share it among personnel. Because it has built-in features for inventory management as well as pick, pack, and freight quotes, Tall Emu is an excellent choice for companies that sell products. Users can better manage business processes like stock control, purchasing, shipments, projects, and products with the assistance of the automation features that are included in Tall Emu CRM. Tall Emu CRM has features for email marketing, telemarketing, and web marketing, so it can help with many different kinds of marketing efforts. Tall Emu CRM was initially developed to make campaign management more efficient and supports a variety of marketing strategies, including mass mailouts, drip-feed marketing, and the creation of audiences for remarketing on social media and Google. Accounting connections with MYOB, Xero, and other accounting software make it easy for users to send and receive financial and customer data between the CRM and accounting platforms through consolidated contacts, notes, calendars, and tasks.